Welcome to Primecap Mushroom. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before placing an order or using our services.

1. General

  • This website is owned and operated by Primecap Mushroom.
  • By using this website, you agree to comply with these Terms & Conditions and our Privacy Policy.
  • We may update or modify these terms at any time without prior notice.

2. Products

  • We offer fresh mushrooms (Oyster, Milky, Button), dry mushrooms, spawn, and SMS substrates.
  • All product descriptions, prices, and availability are subject to change without notice.
  • Images shown are for reference only, actual products may vary slightly.

3. Orders & Payments

  • Orders can be placed through our website or by contacting us directly.
  • All payments must be made in full at the time of order.
  • We accept payments through secure gateways (Razorpay, PayPal, or other approved methods).
  • Orders are confirmed only after successful payment.

4. Shipping & Delivery

  • We deliver within specified regions as mentioned on our website.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances.
  • Primecap Mushroom is not responsible for delays caused by courier partners, weather, or other external factors.

5. Cancellations, Returns & Refunds

  • Once an order is processed, cancellations may not be possible.
  • Fresh products such as mushrooms are non-returnable and non-refundable unless damaged during delivery.
  • In case of damaged or wrong items, please contact us within 24 hours of delivery with proof (photo/video).

6. Customer Responsibilities

  • You agree to provide accurate personal details (name, address, contact) when placing an order.
  • You are responsible for ensuring safe receipt of the delivered products.

7. Intellectual Property

  • All content on this website (text, images, logo, design) belongs to Primecap Mushroom and cannot be copied, reproduced, or used without written permission.

8. Limitation of Liability

  • Primecap Mushroom is not liable for any direct, indirect, or incidental damages arising from the use of our products or website.
  • All products should be stored and consumed as per the guidelines provided.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Erode, Tamil Nadu.

10. Contact Us

For any queries related to these Terms & Conditions, please contact us:

Primecap Mushroom– By Bagsful
đź“Ť Site No. 8, Eraniyan Street, Nearby Erode MP Office,
Manickavasagar Colony, Karur By Pass Road,
Erode, Tamil Nadu – 638002, India
đź“ž +91 90956 45303
📧 primecapmushroom@gmail.com